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Terms & Conditions


We can Process the following types of Credit Cards: Visa, Master Card and Laser.

If you prefer to make payment and/or place your order over the phone please call our telephone number on 01-8169900 and we will be happy to assist you.

All prices are inclusive of Vat.

Shipping charges are added at checkout.

The availability of stock and prices are subject to change without further notice.

Security Policy

Kinsealy Pet Store has a policy to operate a professional, user friendly online business offering the highest levels of security to our customers in a confidential manner.

We are committed to preserving your privacy and maintaining a secure environment for you to shop online with us.

We use Realex Payments (governed by AIB Bank Ireland) and PayPal (Ebay group) to process all card transactions. This means that your card is being processed by Ireland's leading card transaction companies, with all the security enhancements that they employ. Both Realex Payments and PayPal use the very latest security technology to ensure that your card details are completely secure when paying on our site.

Kinsealy Pet Store does not have access to any of your credit card details nor are they retained by us in any way. We simply get a 'pass' or 'fail' result from Realex or PayPal when your card has been processed.

We will constantly monitor our security systems and will inform you of all changes and improvements through our website.

When you create an account with Kinsealy Pet Store you will be asked to provide some personal information (name, address, e-mail, phone number) but NOT your credit card details.

When paying for your goods you will be transferred to our web store provider's secure payment server, Nitrosell. Your connection to this server will be encrypted using the 128-bit version of the industry standard encryption technology Secure Socket Layer (SSL). This technology encrypts all the information you submit, including your credit card details, thus providing a completely secure environment for your transaction. Credit card details are never held in a clear text format.

A closed padlock icon on your browser signifies the secure connection is in place and the address in your browser's address bar will begin [https://]https://.

Privacy Policy

In accordance with data protection legislation we do not share, sell, distribute or in any way disclose your information with any third parties, other than when order details are processed as part of the order fulfilment.

All information we do gather from our customers when setting up an account with us i.e. name, address, contact number, e-mail is used solely as a way for us to communicate and process your orders efficiently. Occasionally we may use this information to send or inform you of special offers, sales or promotional products. We will not do this on a scale that will be a nuisance to our customers. If you wish to opt-out of these communications please e-mail us at

If you have any queries about your information, wish to change your details, remove it from our system or express concerns, please contact us at


Our shopping cart software may use cookies to create and maintain your shopping cart during a session. These pieces of information stored on visitor’s hard drives are used purely as a service tool to enhance the shopping experience on our site. There is no link between these cookies and any sensitive information, and in no way does the usage of cookies compromise your security or privacy.

Tax Charges

Our products are available to Ireland and Northern Ireland only, so a %23 VAT is charged. This is already included in our prices.


Kinsealy Pet Store provides no warranty, express or implied, as to the accuracy, timeliness, completeness or fitness for any purpose of any information contained in this Web site.

The use of this Web site is at the user's sole risk. Kinsealy Pet Store shall have no liability for any loss or damage arising out of negligence or otherwise howsoever as a result of use of or reliance on the information on this site. These disclaimers and exclusions shall be governed by and construed in accordance with Irish law.


All electrical equipment comes with a one year return to base guarantee. If the equipment arrives dead out of the box we will replace it with a new one, upon receipt of the damaged one.

If your order arrives damaged due to shipping we will replace it subject to our returns policy.

All Guarantee issues will be handled by Kinsealy Pet Store only and not the original manufacturer.

The customer is responsible for the cost of shipping goods to us under the guarantee.

Keep your web order and this will be proof of purchase for the electrical item and we will honour all manufactures warranty’s. But if you are having a problem – call us and we might be able to help you to get the equipment working correctly. The guarantee is in place to cover any problems with the equipment that arise through normal use. It will not cover any problems that are caused by improper installation, maintenance or repairs not made by Kinsealy Pet Store, unauthorized modifications, or as a result of removal, improper use, abnormal operation by the buyer, or any other misuse or mistreatment of goods


The copyright in the material available on this site is unless otherwise specifically stated, the property of the Kinsealy Pet Store. The consent of the Kinsealy Pet Store is required before this material or any part of it may be copied or adapted in any form or made available to the public by any method and any such consent is conditional upon appropriate acknowledgement being given of Kinsealy Pet Store rights.


This site is subject to change from time to time while Kinsealy Pet Store attempts to assure the correctness and timeliness of all material posted on the site, it takes no responsibility for errors or omissions which may be the result of technical causes, or otherwise. Kinsealy Pet Store specifically disclaims all responsibility for damage or loss arising as a result of use of information provided herein.

Kinsealy Pet Store maintains the right to delete or modify any information on this site without prior notice.

The above Terms & conditions do not affect your statutory rights.


© Kinsealy Pet Store 2013. All rights reserved. 

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